• We guarantee same day shipping for orders placed before 12pm Eastern Standard Time.  Any orders placed after will ship the next business day.

 Shipping Rates:

• USPS Priority Mail will usually be received in 2 to 3 business days from mailing.

• *Smoky's Tobacco and Cigars reserves the right to alter shipping charges when appropriate; we will contact the customer if rates vary per our stated charges. We do not ship internationally. 

Return Policy

• We do our best to provide you with the highest quality cigars, pipes, tobacco and accessories, in perfect condition, as quickly as possible. We will ensure 100% satisfaction to every customer. Returns are easy; if you are not satisfied with your purchase please contact us within 14 days for prompt exchange, credit, or refund. Products should be in new and unused condition. If a defect is found after use, please contact us. We will do our best to rectify the issue. We truly want our customers completely satisfied.

• Contact us at 865-693-8371, Mon-Wed 10am-10pm, Thur-Sat 10am-12am and Sunday 12pm-10pm. Eastern Standard Time. You can also contact us anytime at store@smokystobacco.com